Collection: Products
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Account Executive Certification
Role: Account Executive, ISR 4.8
Expected results:
- Higher ARR/order size/deal size
- More meetings converting to next stage
- Faster pipeline velocity
- Higher close rate and revenue
- Longer and more engaged customer conversations
- Increased net new buyers
- More deals in pipeline
- Higher conversion rate and more revenue
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Account Manager Certification
Role: Account Manager, ISR, CS 4.9
Expected results:
- Spikes in book/base penetration
- New contacts added to base
- Increased inbound calls
- More opportunities in pipeline
- Higher conversion rate
- Higher ARR/Average order size
- Net new revenue
- Increased revenue
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Authentic (And Quick) Rapport Building | Rep Course
Role: SDR/BDR, AE, AM, ISR, CS, Team Lead, Manager 5.0
Expected results:
- Longer conversations
- Increased meeting conversion
- Increased pipeline velocity
- Higher customer retention
- More customer referrals
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Build Your Sales Team | Manager 6-Pack
Role: Team Lead, Manager 4.9
Expected results:
- Higher percent of team to quota
- Higher overall quota attainment
- Cleaner pipeline & better forecasting
- Improved new hire retention
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Business Acumen | Rep Course
Role: SDR/BDR, AE, AM, ISR, CS 4.7
Expected results:
- Longer conversations
- More conversations
- Bigger deal sizes
- Increased rep confidence
- Improved NPS/CSAT
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Call Bridging | Rep Course
Role: SDR/BDR, AE, AM, ISR, CS 4.8
Expected results:
- Faster pipeline velocity
- More meetings booked
- Higher meeting show rate
- Increased connect rate
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Call Coaching 101 | Manager Course
Role: Team Lead, Manager 4.9
Expected results:
- Improved skill application
- Faster sales improvements
- Increased rep engagement
- Improved call quality
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Call Coaching 201 | Manager Course
Role: Team Lead, Manager 5.0
Expected results:
- Increased frequency in manager call coaching sessions
- More consistent rep improvement
- Improved rep accountability from call coaching
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Call Goals | Rep Course
Role: SDR/BDR, AM, ISR, CS 4.7
Expected results:
- Faster ramp to quota
- Increased pipeline velocity
- Shorter sales cycle
- Increased account revenue/penetration
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Capture Contacts | Rep Course
Role: SDR/BDR, AE, AM, ISR, CS 4.7
Expected results:
- Higher average call time
- Increased connect rates
- More decision-maker conversations
- More top-of-funnel leads
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Close More Calls | SDR/BDR 6-Pack
Role: SDR/BDR, ISR 4.8
Expected results:
- Higher close rate
- Higher show rate
- Bigger deal sizes
- Faster promotion to AE
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Close More Deals | AE | Rep 6-Pack
Role: AE, ISR 4.7
Expected results:
- Higher close-win rates
- Bigger deal sizes
- Bigger commission checks
- New business referrals from happy clients
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Close New Business | Rep 6-Pack
Role: AM, CS, ISR 4.9
Expected results:
- Less going dark
- Higher conversion rate
- More revenue
- Faster pipeline velocity
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Closing Confidently | Rep Course
Role: SDR/BDR, AE, AM, ISR, CS 4.9
Expected results:
- Increased conversion rate
- More meetings booked
- Higher ARR/order size
- Higher Revenue
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Connect With New Buyers | AM | Rep 6-Pack
Role: AM, CS, ISR 4.8
Expected results:
- Increase in outbound call time and longer average calls
- New contacts added to base
- Increased inbound calls
- Net new revenue
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Create Sales Opportunities | AE | Rep 6-Pack
Role: AE, ISR 4.8
Expected results:
- More engaged customers
- Double deals that progress to next stage
- Fewer deals lost to “gone dark”
- Higher close rates